Case Study: Operational Productivity Reporting Points to Significant Revenue Opportunity for MedEx

MedEx, a leading provider of durable medical equipment and health insurance billing services, is always on the lookout for ways to improve outcomes for the patients and caregivers it serves. This dedication to quality recently led the company to invest in developing a custom reporting solution they hoped would give greater visibility into productivity and other key performance indicators.


Like many companies, MedEx was sitting on a variety of valuable data, but lacked adequate resources to access, integrate and make full use of it. The process of preparing data for reporting was slow and labor-intensive, limiting the company’s visibility into critical activities, and leaving too little time to analyze results.


MedEx chose LeapFrogBI’s unique Business Intelligence as a Service offering because it allowed them to offload the entire problem and get results quickly. Using an agile approach, LeapFrogBI was able to stand up the initial solution within two months, freeing up the MedEx team to return their focus to their core business.


In the words of MedEx Vice President Chris Leonard, “I’ve gotten about three solid business days back each month thus far to analyze the data and create action versus all of that time manipulating manual reports.” In addition, the investment in BIaaS quickly returned a profit by giving MedEx visibility into nearly one million dollars in annual billing opportunities that were being lost due to incomplete claims data — a problem they are now able to monitor and manage on a daily basis.


What We Do

We provide SMBs with custom data analytics services.

Built to Spec
We design custom solutions.

Low Cost per User
Empower as many report users as you like.

You Own It
Everything from the data solution to reports is yours to keep.

No upfront costs and no long-term commitment.

Available 24/7
We monitor and maintain everything 7 days a week.

Unlimited access to a team of data experts.

Find out how 
our clients
are getting

10x ROIwithin 6 months


Become Part of the LeapFrogBI Community

Join our newsletter to receive our latest insights and articles on automated, customized reporting in the healthcare industry.


Have any questions? Reach out to us, we would be happy to answer.